Fraud Prevention Tips & Tools

Stay Alert to Fraudulent Calls & Texts Claiming To Be From OHecu

OHecu has been notified by our membership of an increased volume of fraudsters spoofing our phone numbers and impersonating employees.

In addition, several members have reported they've received texts claiming to be from OHecu's Fraud Department. The messages attempt to verify a fake transaction on the member's credit or debit card.

After responding, members receive a reply stating their card has been restricted until someone speaks to them and to expect a call shortly. To appear legitimate, the scammers will spoof our phone number, so it appears you're receiving a call from OHecu.

If you receive receive a suspicious call or text message, like the following example, do not respond or click on any links. The intention of these scammers is to obtain your personal identification and account information to steal your identity and/or money.

To verify the legitimacy of a communication claiming to be from OHecu, please contact us directly at 800-552-6328 or e-mail onlineservices@ohecu.com.