You can redeem Savings Bonds at any OHecu Office.  Savings Bonds must be purchased through Treasury Direct. 

No, nothing is changing with our Online Banking – just the overall look of the website.  Your current login ID and password information will continue to work.

No, you do not need to be a member in order to apply for a loan.  However, you do have to meet our membership eligibility requirements before signing loan documents.  Please see Who Can Join for additional information.

We are unable to exchange foreign currency.

We do not have any locations that offer safety deposit boxes.

No, we do not offer business accounts at this time.

Yes, we offer notary services free of charge for our members. 

OHecu no longer offers Traveler's Checks.   We do offer pre-paid VISA^® Gift Cards as a convenient alternative to use while traveling.   For additional information on VISA^® Gift Cards click here.   

Yes, OHecu offers both Domestic and International incoming and outgoing wire transfers. To send a wire transfer, you must come into an OHecu office to sign a Wire Transfer form.  Please bring your photo ID and the wiring instructions from the financial you are sending the funds to.

For wire transfer fees, please see the OHecu Fee Schedule.

Re-ordering OHecu checks is easy by using the re-order form from your existing check supplies or online by clicking here. To re-order online you will need your account number which is found on the bottom of your check re-order form along with the OHecu routing number: 241075124.

Credit unions are not-for-profit cooperatives that exist to serve the financial needs of their members (who are also owners) and offer the same types of banking products and services you would find at other financial institutions, including savings and checking accounts, loans, mortgages, Internet home banking and bill payment, and more.

A volunteer board of directors, elected by the members, governs a credit union.  With their vote, each member has a direct impact on the direction of the credit union. 

Also, “People Helping People” is the credit union philosophy. The credit union operates to promote the financial well-being of their members.
 

For more information on The Credit Union Difference, click here.

You can change your address through Online Banking or by stopping into any OHecu branch location with a photo ID.  If you are unable to make it into a branch location, please contact us at 877.322.6328. 

Note: Please DO NOT send any change of address requests via email for security reasons.

Existing Members

Fill out the New Member Referral Information form with your name and address. $25 will be deposited into your Share Account for each person you refer who opens a new membership (Share Account) with a checking account after both the Share Saving and Checking Accounts have been open for a minimum of 60 days.

New Members

$25 will be deposited into your new OHecu Regular Share Account just for joining and opening a Checking Account after both the Regular Share and Checking accounts have been open for a minimum of 60 days.  

Or $75 will be deposited instead of $25, by opening a Regular Share Account, Checking Account and establishing direct deposit of at least $400 per month within 60 days of opening your new membership. 

Certain restrictions apply. Please see the New Member Referral Information form for complete details.

If two members are joint owners on each other’s accounts, OHecu will combine the financial relationship of the two memberships when determining the package level for each member.

For Example:

A husband’s membership with a $15,000 automobile loans would be added to the wife’s $5,000 Share Savings Account, if they are joint owners on each other’s memberships.  Their aggregate balance relationship would then be $20,000.  Both would be considered Gold Package level members.

You will want to delete your current bookmark and add a new bookmark to ensure you don't have any issues accessing the site in the future.

You can place a stop payment on a check at any OHecu office or through Online Banking by clicking on Additional Services, Stop Payment.   You must provide us with: the check number, the amount of the check, date of the check and payee.  For Stop Payment fees, please see the OHecu Fee Schedule.

Yes, member savings in this credit union are insured up to $250,000 per account.  This unparalleled level of protection is possible because of our affiliation with American Share Insurance (ASI), the nation’s largest private deposit insurer. 

Yes, please see the Term Share Certificate Disclosure for more information. 

Yes, you can still receive the $75 reward within 60 days of opening the membership even if your employer doesn't offer Direct Deposit.    You can open a Term Share Certificate (regular or IRA) or receive and fund any type of loan with OHecu.  If the loan is an OHecu credit card, the card must be used within the 60 day time period. 

Please see the New Member Referral Information Form for full details.

No, OHecu has a redesigned website.   While there have been many changes with the look of the website, no functional changes have been made to your Online Banking.  The login screen will have a different look and feel to it, but your your username and password will remain the same.

To find a shared branch location near you, click here, call 800.919.CUSU (800.919.2872) or download GPS data for your navigation device.

The new OHecu website includes:

• Streamlined Navigation to get you where you are going faster
• Improved Online Banking Access – login to Online Banking from any page.
• Fingertip convenience – visit the website from anytime, anywhere from any device – smartphone, tablet, laptop or desktop.
• Expanded self-service options.

The Family and Friends Reward Program is a program designed for you to spread the good news about the exceptional service and products that are currently available to you at OHecu to your family and friends.   Click here for more information.

Certain restrictions may apply.   Please see the New Member Referral Information form for complete details.

You have the following options available to make payments on your OHecu loan:

• OHecu will automatically transfer funds from your OHecu account (gets the lowest APR)
• OHecu will automatically transfer funds from another financial institution
• OHecu can set up Payroll Deduction from your Direct Deposit
• You can transfer the funds using Toni the Touch-Tone Teller
• You can transfer the funds in Online Banking
• You can pay in person at any OHecu office
• You can mail your payment to any OHecu office

Please mail loan payments or deposits to your account to PO Box 93079, Cleveland, OH 44101.   Be sure to include a payment slip and/or your account number with the payment or deposit.

No, the site improvements will in no way affect your account numbers, your Online Banking or any other personal information.

No, you will access your account information in the same manner as before. However, if you have the Online Banking log in page saved as a bookmark, it will no longer work.   With the new website, Online Banking log in is available in the right hand corner of the home page.  Be sure you bookmark www.ohecu.com.  You can access your Online Banking directly from that page.